Our response to recent reports

Independence Australia is appalled by media reports relating to the sexual assault and abuse of a number of people living with a disability in Victoria. Our thoughts are with those individuals and their families who have been subject to such treatment.

Independence Australia has a zero-tolerance to abuse of any form. Our staff are well aware of their legal and moral obligation to report incidents that may be in breach of our duty of care. We also have long-standing, formal procedures in place to collect and respond to feedback and complaints in a timely and professional manner.

This zero-tolerance approach has allowed Independence Australia to provide the highest standard of care for people with a disability for almost 60 years. A recent Independent Quality Audit reinforced the high quality of care that Independence Australia delivers.

We remain committed to continue improving our services to ensure that people with a disability are treated with the respect and dignity they deserve.

If you require further information on the processes and procedures that underpin the disability services provided by Independence Australia please contact us.