You, as our consumer remain at the centre of everything we do. We also accept that sometimes things can go wrong, and when this happens we promise to listen, review and take responsibility for our mistakes.
Your feedback is important to us as we’re always trying to improve and maintain a high standard of service to satisfy your needs. Your compliments also encourage us to keep trying even harder. So if you‘ve got a complaint, compliment or other feedback, please don’t hesitate to contact us.
The best ways to let us know what you’re thinking include:
1300 704 456
You can also contact the Disability Services Commissioner at any time regarding your complaint:
Department of Veterans’ Affairs, Veterans’ Home Care
DVA Personnel Call 133 254
Assessment Agency Call 1300 550 450
Transport Accident Commission (TAC)
Home based services Call 1300 654 329
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Get the best deal.
We can provide additional value in products, equipment or services outside your support plan.
Get what you need.
From our one business you can access health care products, mobility equipment, services and much more.
Support a good cause.
We invest our income back into vital services and programs to support people with disabilities.
Mix and match our services to suit your needs
We focus on you and what you need to live independently at home with a wide range of supports and services that can be tailored to meet your individual needs.
We support your journey to better health and wellbeing with a wide range of programs and services that can be tailored to meet your individual needs.
Access counselling support from our psychology team who specialise in disability related mental health issues.
Access short term care to give your carer a much needed break from their daily routine.
Share common experiences in a supportive environment and learn from others who also live with a disability.
We help you lead an active life with social connections and interests. Enjoy the activities you've always wanted to explore with a wide range of supports and services that can be tailored to meet your individual needs.
Assistance with a wide range of mobility needs including transfers from bed to wheelchair, or move from your home to an event.
Meet new people in a supportive environment and be an active member of your community.
As a leading service provider, our dedicated team of coordinators are here to support your journey to the NDIS. We’ve got you covered with a wide range of products, equipment, services and supports for your NDIS package, all from our one organisation.