Tips and advice for carers

Tips for disability support workersIn recognition of the challenging and unusual working conditions for disability support workers, here are some valuable tips from our psychology team to assist you in your role as a carer.


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Compassion fatigue, also known as burn-out, is an occupational hazard for caregivers. It’s a catch-22 that only deeply caring people are susceptible to compassion fatigue, and only deeply caring people become caregivers. More

Have you ever needed to set boundaries with your client, say no to their requests, or discuss concerns you have about your client to you regional coordinator, but felt you couldn’t do so because your client views you as a friend more than a support worker? More

Support work is sensitive and intimate work. This means there are lots of opportunities for differences of opinion, distress and conflict. These situations can cause intense feelings like anger, disappointment or failure. It is important that you have the skills to manage conflict and criticism to ensure successful visits with your clients. More

Compassionate listening and responding to people in pain offers a way you can reduce distress in your clients. If you find your self at a loss of how to assist a client in distress some of these tips might help. More

When a resident in one of our community houses passes away, the impact on the other residents and staff is often profound. Our disability support workers are in a unique position when a client dies in that they are not only grieving themselves, but they are continuing to provide a personal service and the stressors associated with their work may affect their own journey of adapting to the loss of a client. More